Quintin Medical Centre

Hawkswood Road, Hailsham, East Sussex BN27 1UG
Dr Kerstin Edwards; Dr Dominic Gray; Dr Grazyna Gardner; Dr Rozanne Lowe; Dr Jennifer Smithson


GDPR Privacy Information – May 2018

Dear patients. Please see the attachment regarding changes to the Data Protection Regulation.

If you would like to see the 11 privacy notices, please visit one of our practices.

Website update!

16th August 2017 – We are continuing to update our website.

We apologise for any inconvenience caused. Our aim is to promote and improve communication with our patients to enable us to provide a quality service. Thank you for your patience and understanding.

Patient Participation Group (PPG)

We now have a proactive Patient Participation Group (PPG)

If you are interested in joining the group please ask for an application form at any of our surgeries.

New Practice Manager

As of Thursday 1st June we have a new Practice manager: Mrs Stephanie Williams;  and a  new Finance manager – Mr Keith Ive. 

Triage Service & Appointment System Update

Quintin Medical Centre – Triage service & appointment system update

We aim to reduce appointment waiting time(s), and direct you to the most appropriate practitioner, to improve patient satisfaction. This will also ensure that patients are seen by the most suitable practitioner.

Please help us to help you…

  • Reception staff may need to ask you the reason for your appointment. They will need to ask this to help them direct you to the most suitable practitioner. (This may not always be the GP). Our reception team are an invaluable asset. They are all suitably trained for the role they carry out & follow the same privacy policy & procedures as the GPs & Nurses
  • We understand the need for privacy. Please let the receptionist know if you would rather discuss this in private
  • Once you have received your appointment date & time, please ensure you have written it down as a lot of time is spent looking this up for patients who have forgotten
  • We DO NOT see or treat dental issues; you will need to contact your own dentist or the emergency dentist for Hailsham (01323 449170)
  • Please call after 11am to book any non-urgent/routine or follow up appointments
  • Please call after 2pm for any test results
  • If you have requested access to your patient online detailed coded records, please contact us after 21 days of applying to arrange to come in to receive your log-in certificate
  • Please tell us if your contact details change. We may not be able to contact you if you haven’t updated us
  • We will always try our best to help you with your problems but we will not tolerate verbal abuse or violence
  • Thank you for your continued support

GP Mean Earnings 2017

All GP practices are required to declare the mean earnings (eg average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Quintin Medical Centre in the last financial year was £24,432 before tax and National Insurance. This is for 1 full-time GP, 5 part-time GPs and 6 locum GPs who worked in the practice for more than six months