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Patients on regular medication will require repeat prescriptions and for a safer, speedier service, prescriptions are all computerised. Your doctor should have entered onto the computer which medication you are taking and each time a new prescription is issued on the computer, a new repeat slip is generated for you to make your next request.

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

We do not take repeat prescription requests over the phone.

Collecting your prescription

Allow at least two working days (48 hours excluding weekends and bank holidays) for your prescription to be processed by the surgery. 

If you have more than one regular repeat prescription, please try and order all items together.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy. If required most chemists offer a service to have medication delivered to your home.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Electronic Prescribing Service

This practice is set up for the electronic prescription service. This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery. To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Over The Counter Medicines

There are various medications you do not need a prescription for.